Contact us

Our customer service hours are Monday through Friday, 9am to 5pm PST. If you contact us outside of business hours or we are not able to answer you immediately, we will get back to you as soon as we can.

If you have questions about the status of your sample, you can monitor it's status by using the email you provided at check out to log into: www.theprosperdashboard.com/K9

You can reach us through our chat feature on this website (bottom right of page) or by phone at +1 (805) 292-0441‬